At P2PU, people work together to learn a particular topic by completing tasks, assessing individual and group work, and providing constructive feedback.
This course will become read-only in the near future. Tell us at community.p2pu.org if that is a problem.
Who is the challenge for? Is for all receptionist who would need to learn the effective way of using telephone as a method of communication to bring in high customer service.
What are they going to be doing? They will watch videos and read informations that are available
How are they going to be doing it? By loging in for free and try the course
Why are they doing it? To improve their telecommunication skills