Transparency, accountability, and tone
From paragogy-latest.pdf by Joseph Corneli and Charles Jeffrey Danoff.
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Review what was supposed to happen.
Support for community members was offered as a P2PU course, in mailing lists, via weekly phone calls, in a Q&A issue tracker, and via a few other channels. Participants in courses were hoped to learn how to contribute in a useful fashion if they did not know already. -
Establish what happened.
Core members do hold themselves accountable, but this behavior is not necessarily transferred or communicated to new members, for whom accountability is low. -
Determine what was right or wrong with what happened.
People “at the top” are doing a lot of work, keeping the project moving forward. To date, however, community members have no “formal” accountability to one another. -
Determine how the task should be done differently the next time.
It is typical for online communities to have strictly enforced community norms. A nice goal for P2PU would be to create and distribute some well-defined OER that discusses these, along with other “best practices” information for organizers and participants. The current Course Design Handbook is one starting point, but it falls short of being a complete guide to P2PU.